Every day we’re learning new things, and with Social Media new tips are sent into the online world every day at an increasing rate. Add this to the fact that being a Social Media Manager today is very different from a year ago and it is hard to keep up. Those that call themselves Social Media Managers find that their job roles and their responsibilities have shifted completely into content marketing. Now when running Social Media platforms content is key to organic and genuine interactions, sales is second to increasing reach and should be treated as a nice by product of a successful campaign and in my opinion should not be a primary aim.
Once we have accepted that Social Media is content driven it becomes a question of; how to source/generate good content and how to ensure that good content is regularly being posted at the right time.
Here are my top 5 tips for those beginning to tackle the Social Media world.
1) Set Up Google Alerts
This is brilliant in it’s simplicity and is usually overlooked. The reason that I have put this down as a Top Tip is mainly for when you’re on the go or if it slips your mind to have a look at industry related news Google will e-mail it straight to you. An added bonus is of course if you have ‘push notifications’ enabled on your phone so it notifies you. However, make sure you select your options correctly so you do not get random articles from blogs who are talking about events loosely connected with your industry.
To set up Google Alerts click here
Simply select the options that best suit your purposes, personally I set up two alerts one for ‘News’ and one for ‘blog’ results to weed out the really generic stuff.
My relationship with Tweetdeck has suffered some highs and some lows. When first venturing into Social Media I had TweetDeck enjoying the ability to update Twitter and Facebook with one click whilst simultaneously being able to schedule posts for a later time and/or date. Then the faster performing management systems like Hootsuite and Sproutsocial (see point 4) came along. They included the ability to manage numerous accounts at once across multiple platforms not just Twitter and Facebook. Rather than try and compete TweetDeck streamlined their system and removed Facebook allowing the user to zero in on Twitter.
They realised that one problem with Twitter is simply the vast amount of information that an average user is bombarded with and the speed that it moves at. The beauty with the new TweetDeck ironically is that if focuses only on one Twitter account at a time. You can therefore have columns dedicated to the ‘Lists’ that you have lovingly created on Twitter allowing you to watch real time what your followers are up to. Or if you have a ‘List’ dedicated to leads you can see what they are up to and when they are online allowing you easier access to engage.
You can only access TweetDeck on desktop at the moment but there is an app to make accessibility easier.
3) Buffer App
I was resistant of this application when I first came across it worried that it might interfere with my posting schedule, however it has rapidly become part of my daily routine and is now a brilliant way of sourcing content.
Buffer allows you to schedule content that is it’s primary aim, it means that rather then sharing a good article that you have found straight away you can store it away and Buffer will schedule it for you. It’s newest addition is what has now won me over. Through signing in with your Twitter Account Buffer looks at what you regularly post and then tailors suggestions to you every day. This means that with one click of a button you both source and schedule good content in the most efficient of ways.
4) Management Tools
Although I’ve simply labelled this point as ‘Management Tools’ I will mainly be talking about Hootsuite and Sproutsocial as these are the two that I primarily use and have the most experience with. Both have their advantages and disadvantages but the main reason that it has made my top 5 tips is for their scheduling feature.
Sproutsocial is slightly more limited but it makes up for this with it’s easier reporting system and fantastic user interface. With Sproutsocial you can add the following accounts:
With both management systems you can schedule content for the next year if that is what you wish allowing Social Media Managers to plan campaigns months in advance and giving them the confidence that content will definitely be coming out on those dates. It also allows you to post at strategically potent times of the day maximizing reach and engagement.
Pulse is one of my favourite discoveries of recent months. Recently bought by LinkedIn it had been the late Steve Job’s favourite app for it’s simplistic design and integration with all major social media platforms. Whilst I do love how easy it is to share on Facebook, Twitter and LinkedIn, what I use Pulse for is sourcing custom content across a range of industries. It allows you to source articles from all around the web in categories tailored to your wishes. The articles are then displayed in a visual format that is pleasing to the eye and when you click through to the article you can ‘like’ it and share it in two simple steps.
You can then organise these categories into ‘Lists’ to suit the industry you’re working for. For example for NoVa Digital Media I wanted to source articles dealing with the latest news in Technology:
With LinkedIn’s acquisition you can now sign into Pulse via your LinkedIn Account, and faster searches with more discovery tools.
I hope that these Tips help anyone looking to take on the social media world, if you would like to discuss more please get in touch: